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Ordering Options / Shipping & Handling Charges / Refund & Exchange Policies
Ordering Options: SpeedSkin accepts purchase orders, credit card orders, and checks.
Shipping & Handling Charges (S&H) • $8.50 for 1-3 keyboard covers only • $14.75 for 4-14 keyboard covers only • $16.75 for 15 to 24 keyboard covers only • $17.75 for 25-40 keyboard covers only. For orders over 40 covers and orders including posters, and/or desk reference cards, see Non-Standard Orders below.
Non-Standard Orders: If the online store S&H charge for a non-standard credit card order is insufficient, SpeedSkin will access customer's credit card for the balance of the S&H charge. Additional S&H charges for a non-standard order will be added to the invoice or credit card amount for the following: orders over 40 covers; combinations of covers with others of SpeedSkin's non-cover products (posters and/or desk reference cards); and non-cover product orders (posters and/or desk reference cards). Additional charges will be based upon: a) method of shipment (best way, ground with tracking); b) expedited shipments; c) destination location within the United States; and d) shipments outside the United States.
If paying by check or you have questions regarding a non-standard order, call 800.558.7601 for an estimate of additional S&H charges. If paying by check, a) if S&H amount exceeds S&H charges, customer will receive a refund; b) if S&H charges exceed the amount included in the check, customer will be invoiced for the balance due.
Refunds and Exchanges: SpeedSkin offers a risk-free, 30-day trial period for a refund or exchange including S&H. A refund will apply only to orders with 1 or 2 opened units and the balance of the order is returned unopened and suitable for sale. If all or more than 2 units are returned opened, there will be a standard-for-the-industry, re-stocking fee of 15% deducted from the refunded amount. If SpeedSkin fulfilled the order correctly and you wish to exchange the product, SpeedSkin will charge S&H fee for the exchange order; customer will pay the return shipping fee for the original order to complete the exchange process. Please call 800.558.7601 for a Return Merchandise Authorization (RMA) number BEFORE returing your order. Returns and exchanges will not be processed without an RMA number. These terms are restated on the Packing Slip included in your shipment. You can order SpeedSkin products with confidence based on this 30-day, risk-free trial period under these conditions. Non-standard S&H and refunds/exchanges based on an authorized RMA will be determined on a case-by-case basis.